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FAQ

MAY 2025 PROMOTION - 6 WEEK PROGRAM

You will receive an email with the link to the programs within 24 hours of signing up.

You can choose between 6 programs: Arms, Booty Gains, Abs, Cardio Jammers, HIIT and Bodybuilding.

No, the programs are pre-set.

SPECIAL SCHEDULE - NATIONAL PATRIOTS' DAY SCHEDULE 2025

The hours of operations will be as follows for all centers:

  • Monday May 19: Open from 8 AM to 8:00 PM, no group classes/no Athletics classes & pool/mini-club closed.
  • Tuesday May 20: Regular schedule, centers open at 5:00 AM.

ANNUAL MEMBERSHIPS

No it does not renew automatically.

Visit your local branch before your membership expires.

14 days from the expiration date to renew the membership at no charge with the same monthly rate.

Memberships cannot be suspended or transfered. Some exceptions may apply, please refer to your local branch.

The guaranteed rate allows you to keep your preferred monthly membership rate at the price specified in your contract for as long as you keep your membership active with us!

We offer VIP and PREMIUM FLEX memberships that allow you to terminate them at any time. A 30-day notice will be required to terminate the membership.

No, this service is available to VIP and Premium members only. Please refer to the question “change my membership type” below.

At any time you can upgrade to a higher plan on a new 12-month commitment. Visit your local branch to make the changes.

You can request it from your local branch or by writing to us at [email protected]

CORPORATE MEMBERSHIPS

Fill up the request in the Membership tab by selecting the Corporate option. 

The rates vary based on the membership option selected. Details will follow by email once your request is completed in the Corporate membership tab. 

A minimum of 10 enrollments are required.  

We offer VIP and PREMIUM memberships. 

FLEX MEMBERSHIPS

Visit your local branch before your membership expires.

Memberships cannot be suspended or transfered. Some exceptions may apply, please refer to your local branch.

14 days from the expiration date to renew the membership at no charge with the same monthly rate.

At any time you can upgrade to a higher plan on a new 12-month commitment. Visit your local branch to make the changes.

You can request it from your local branch or by writing to us at [email protected]

STUDENTS & SENIORS ANNUAL MEMBERSHIPS

Students and seniors can sign up for an annual membership without paying any enrollment fees.

  • Students with a valid Student ID 
  • Seniors ages 60+ years old with a valid ID 
  • Students: Visit your nearest WGQ location and bring your valid student ID to sign up. 
  • Seniors: Visit your nearest WGQ location and bring your valid ID to sign up.

No, this membership is available only for in-person sign ups at all gym locations.

  • Students: Visit your nearest WGQ location and bring your valid student ID to renew your membership. 
  • Seniors: Visit your nearest WGQ location and bring your valid ID to renew your membership. 

Memberships cannot be suspended or transfered. Some exceptions may apply, please refer to your local branch.

The guaranteed rate allows you to keep your preferred monthly membership rate at the price specified in your contract for as long as you keep your membership active with us!

14 days from the expiration date to renew the membership at no charge with the same monthly rate.

This type of membership is available on an annual basis only.

At any time you can upgrade to a higher plan on a new 12-month commitment. Visit your local branch to make the changes.

GENERAL

Consult the “Opening hours” section of your local branch under the “Find your gym” tab for the opening hours for your center.

You can get a new access card at the reception of your World Gym Quebec location. The cost to replace an access card is $25.00+tx.

You can try the gym by purchasing a day pass:

  • VIP – Accompanied by a member: 18$+tx
  • VIP – Not accompanied by a member: 23$+tx
  • Premium – Not accompanied by a member: 29$ taxes included

*If no button appears at the top for free trials, it means there are none available at the moment.

Guests must be accompanied by a VIP or Premium member at all times and must bring an ID every visit.

Guests have access to the Basic membership services: cardio machines, weight machines and locker rooms.

Specifications for certain locations:

  • *Brossard: access during gym hours, except Monday to Thursday from 4pm to 8pm
  • *Griffintown: guests not allowed

The services of each center vary. To learn more, visit the “services” section of your location under the “Find your gym” tab.

We don’t offer a one-week membership, but our Flex options might be just what you’re looking for!


With a Flex membership, you can cancel anytime — no fees, just a 30-day notice.

Click here to book your consultation with one of our coaches or visit your local branch.

It is a personalized appointment with a coach where we analyze your body mass with the TANITA, your health assessment, discuss your goals and establish a game plan to achieve them.

*The consultation is included with your membership, fees are extra for the personal training service

You can train freely in the gym with a parental permission from 16 years old.

14-15 year olds can train in the center with parental supervision AT ALL TIMES.

*In-branch registration only

Yes, at a cost of $5/hour per child*.

If you are interested in this service, we suggest that you upgrade to the VIP or Premium membership since the Mini-Club service is included in these membership.

Call your local branch to book!

All our centers except Griffintown location offer a training section reserved for women.

We do not take reservations for group classes, but we suggest that you arrive at least 10 minutes in advance to ensure your place.

We are always looking for motivated team members!

Check out our career page! 

For any sponsorship requests, please send an email to [email protected]

For any other questions, please send us an email at [email protected]

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