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FAQ

OTHER INFORMATIONS

Consult the “Opening hours” section of your center under the “Find your gym” tab to know the opening hours for your center.

If your contract expired during the closure, you will have 30 days after the reopening date to renew with your preferential rate. You can come and renew at the center directly. See you at the gym!

Mini-Club and other kids activities:

  • We welcome future fitness enthusiasts from ages 2 months to 13 years old to be a part of the Mini-Club family, where they can benefit from arts and craft, games, fitness activities, and lots of fun. All of our Mini-Clubs are available to serve your kids and to keep them safe and happy.
  • We also offer parent and kid classes in certain locations and open swim for families. Please visit the locations tab and select your nearest location. Take a look at the schedule for days and time. 

Access to gym floor:

  • 14-15 years old are welcome to join as members. We ask that they come accompanied by a parent to ensure their safety.  They can also be accompanied by a personal trainer if they have specific health and wellness goals, our certified coaches are ready to help. 
  • 16-17 years old are welcome to join any WGQ locations to get started. Come with your parents to join and sign annex for minors which must include your parents’ signature, after which you can partake on your fitness journey on your own. 

Available at all times in all centers, except for Brossard, where the service is not available from Monday to Thursday between 4:00 pm and 8:00 pm.

N.B. Guest Program not available in the Griffintown Center.

Yes, you absolutely do have access to the Mini-Club service even with a basic membership. 

  • Prices are $4 per hour for the first child and $2 per hour for the second child, third, and so on;
  • For children under 18 months: each additional child is $4 per hour
  • To reserve your child’s spot, contact your center prior to your arrival. 

At this time, may we suggest that you look at the benefits of the VIP membership, considering that the Mini-Club is included in the VIP membership option. 

All our centers except Griffintown location offer a training section reserved for women.

No, an internal counting system allows us to calculate the number of people in the center at all times. The occupancy may differ depending on the center, as the surface area and the number of rooms available vary.

No, You don’t need to reserve your spot beforehand, just don’t forget to scan your card on arrival as the class stops accepting participants when maximum capacity is reached. 

We are always looking for motivated team members!

Check out our career page! 

Yes, we absolutely do offer corporate membership options. If you or your company are interested in a corporate membership, please visit our corporate page to learn more.

Yes, we absolutely do offer sponsorships. Please send your request to [email protected]

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